Shawna Dorsey

Shawna Dorsey is a skilled insurance professional with extensive experience in account management and client communication. Currently serving as a Junior Account Manager at Layr since May 2024, responsibilities include processing endorsements, creating Certificates of Insurance, and managing client account inquiries. Previously, as an Account Specialist at Aon, Shawna managed certificate requests and served as the primary client contact. Experience also includes a role as a Sales Development Representative at CoverWallet, where proactive outreach and customer guidance were key responsibilities. Shawna began a career in sales support at AP Intego and holds multiple degrees in Property & Casualty, Public Relations, Advertising, and Communication, from institutions including Bryant & Stratton College and the State University of New York at Oswego.