Aswary Sivanathan

Aswary Sivanathan currently serves as the Transport Operations & Exceptional Handling Manager at Lazada Logistics Malaysia, where responsibilities include leading a team focused on managing exceptional operational situations and refining processes for efficient resolution. Prior experience includes roles as a Senior Associate in Transport Services, where key performance indicators related to transportation operations were monitored, and issues were resolved, and as an Associate System Engineer, which involved analyzing and optimizing processes from order placement to final delivery. Earlier positions include Operations Analyst for Payment & Billing, where oversight of the payment processing cycle was conducted, a Junk Verifier at Media Monitors, and a Telemarketing Specialist at Link-Edge Asia Sdn Bhd, emphasizing customer engagement and service promotion.