Luciano Castelluccio

Luciano Castelluccio currently holds the position of Head of Customer Success & Ops at Lazo, where the focus is on standardizing processes and generating insights to enhance Operations Teams across various departments. Previously, as a Customer Success Manager, Luciano successfully established the Customer Success team, implementing software solutions to improve communication and efficiency. As a founding member of Apperto, Luciano contributed to generating over $500,000 in monthly sales and managing extensive operations in 11 Mexican cities to benefit underserved Latin American communities. Additionally, experience as a Researcher at PageGroup involved identifying business opportunities and managing recruitment service bids. Luciano's educational background includes a Marketing Postgraduate Degree from Pontificia Universidad Católica Argentina and various certifications in UX/UI Design and programming.