Dedee Thammavongsa

Dedee Thammavongsa is a skilled Administrative Specialist and Customer Experience Analyst at LCS, with extensive experience in creating technical documentation, managing project deadlines through Jira, and facilitating department meetings. Dedee's background includes roles as an IT Administrative Assistant, Contract Administrator at Access Systems, Inc., and Loan Servicing Specialist at Wells Fargo, where responsibilities included managing contracts, generating reports, and providing user training. Dedee holds a Bachelor's Degree in English from the University of Iowa and has a proven track record in improving system usability, onboarding processes, and team collaboration through effective communication and documentation.