LeadersUp
Janae Wallace is an experienced operational specialist currently employed at LeadersUp since July 2019, focusing on maintaining CRM records and supporting national events. Prior experience includes roles such as IT Desk Support Analyst at Marin General Hospital and Sales Opener at Customer Lobby, where notable achievements included enhancing sales benchmarks and improving customer support systems. Janae's career also features leadership as a team lead at Xerox, where a centralized CRM system was developed to improve performance, and roles in customer service and data entry at UC Berkeley, which involved process design that significantly boosted service ratings. Early career experiences include positions at Andronico's Markets and New Impression Salon, contributing to sales growth and establishing efficient administrative practices. Janae holds a tech certification in Information Technology from Foothill College and Year Up Bay-Area, completed in 2016.
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LeadersUp
LeadersUp is a non-profit organization launched in collaboration with Starbucks and some of its largest U.S. suppliers that is committed to disrupting the youth unemployment crisis through employer-led initiatives. LeadersUp bridges the divide between the untapped potential of young people and the business challenge of finding and keeping the best talent.