James Open is a strategic Programme & Transition Leader with over 16 years of experience in aviation, digital services, and operational readiness. They have a proven track record of delivering complex transformation programmes, including global ServiceNow implementations and airline terminal relocations, while working across various high-pressure environments. Currently, James serves as a Business Readiness Lead and Service Continuity Consultant at Leading Resolutions, while also contributing as a Transformation Consultant with Definia and on a global services project with Mars. James holds a BA Hons in Management from the University of York and has acquired multiple project management certifications, such as MSP Practitioner and PRINCE2 Practitioner.
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