Dakota Casteel

Dakota Casteel is a seasoned professional in customer service and claims management with extensive experience at Leaf Home Enhancements since June 2021, where duties include managing escalated complaints, overseeing corporate customer service operations, and enhancing service through social media engagement. Prior to this, Dakota held various roles at LeafFilter Gutter Protection, culminating in the position of Regional Service Administration Manager, where responsibilities included leading a customer service team and administrative support. Dakota's career began at Summit Racing Equipment, progressing from customer service to quality assurance and communication roles. Dakota holds an Associate’s Degree in Criminal Justice and Corrections from The University of Akron.