Alyssa Novosad is an experienced professional in customer success and account management, currently serving as Vice President of Customer Success at Leaf Trade since July 2019, where expertise is applied in streamlining order management and fulfillment in the cannabis industry. Previously, Alyssa held the position of Senior Account Executive at DDB, managing national branding efforts for State Farm Small Business products and ensuring effective collaboration among partner agencies. Prior experience at HelloWorld, Inc. included roles as Senior Account Manager and Account Manager, focusing on strategic digital and social marketing solutions. Early career contributions as an Assistant Account Executive at Springboard Brand & Creative Strategy involved project management and client communications in integrated marketing campaigns. Alyssa holds a Bachelor of Science degree in Business with a focus on Marketing and International Business from Indiana University - Kelley School of Business.
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