Kyle Norris

Kyle Norris is a seasoned professional in account management and customer success, currently serving as Market Manager at Leafly since August 2023. Previously, Kyle held several roles at LeafLink, including Senior Account Manager and Customer Success Manager, where notable achievements included a 20% book of business growth over four consecutive quarters and a 15% revenue increase from upselling performance analytics. At JUUL Labs, Kyle led onboarding initiatives and executed retention campaigns for a $1 million quarterly book of business, significantly enhancing customer experience and engagement. Earlier experiences at SmartZip and Robert D. Niehaus, Inc. further honed Kyle's skills in client relations and market research. Kyle holds a B.A. in Economics and Accounting from UC Santa Barbara.