Juan Pablo Bernal Gonzalez

Juan Pablo Bernal Gonzalez is an experienced Operations Manager at Lean Solutions Group, overseeing both the Delivery and BPO divisions, with a strong focus on client relationships, customer success management, and sustainable development growth. With a background in managing diverse accounts and leading intercultural teams across different countries, Juan Pablo has successfully implemented multiple new business initiatives and managed a workforce of over 150 employees. Additionally, Juan Pablo is a skilled freelance graphic artist, specializing in brand identity development and social media content, alongside a rich history in customer service and logistics roles. Juan Pablo holds advanced degrees in product design and industrial design from prestigious universities, complemented by relevant diplomas in research and innovation.