Marcos Urrutia

Marcos Urrutia is a Senior Customer Success Manager at LeanData, where responsibilities include managing a portfolio of 40 Enterprise and Mid Market Accounts, along with supporting over 300 Mid Market Accounts. Urrutia has played a crucial role as the primary technical contact for customers, facilitating product adoption and addressing inquiries. Previously, as a Customer Success Specialist at LeanData, Marcos managed adoption for over 500 Emerging and Commercial customers, achieving notable net revenue retention rates of 95%, 110%, and 107% from 2020 to 2022. Prior experience includes serving as a Client Relations Specialist at Darrell Dukes Insurance, where relationship management with HR administrators and client onboarding were key duties. Marcos holds a Bachelor's degree in Business Administration with a focus on Marketing from San Jose State University.