Christina Thompson - Ross

Christina Thompson-Ross has a diverse work experience spanning various roles and companies. Christina began their career at BT Global Services, where they worked in the business support role. Christina participated in meetings, event planning, and represented BT South Tyneside in a global ideas competition. After their initial internship, their position was extended for an additional 18 weeks. Christina then joined Microsoft as an EMEA GBS Commercial Customer Service Intern, focusing on managing the Lead Generation process and acting as the contact for vendors and teams across EMEA.

In 2015, Christina joined LEAP Legal Software UK, where they held multiple roles. Christina started as a Conversions Specialist, responsible for converting legal software packages to LEAP and ensuring timely and accurate data conversion. Christina then transitioned to the role of Transitions Facilitator, where they acted as a communication bridge between the sales process and implementation. Christina managed client expectations, scheduled transitions and installations, and provided consistent contact throughout the implementation process. Christina's dedication and expertise led to their promotion as the Client Success Manager, overseeing client satisfaction and success.

In 2019, Christina took on the position of Transitions Operations Manager, providing leadership and support to the Transitions Department. Christina was responsible for managing the full process of liaising with clients and converting their data into the LEAP product range. Christina further advanced in their career at LEAP Legal Software UK, becoming the Implementation and Transitions Manager, overseeing implementations and transitions for the organization. Most recently, Christina has been serving as the Pre-Sales Support Manager, further enhancing the organization's sales process.

Currently, Christina holds the position of Head of Implementations at LEAP Legal Software UK, demonstrating their expertise and leadership in managing implementations and ensuring successful client onboarding.

Christina Thompson - Ross attended Edinburgh Napier University from 2011 to 2015. No specific degree or field of study information is provided.