Jermaine Lamar

Jermaine Lamar has a diverse work experience spanning across several industries. Jermaine began their career in 2004 as a DPS Specialist at Office Depot and later worked as a Lead Micro-Computer Technician at Fort Valley State University. In 2008, they served as a Front Desk Clerk at Wingate by Wyndham.

From 2009 to 2010, Jermaine worked as a Correctional Officer at Macon State Prison, ensuring the maintenance of order and discipline within the facility. In 2010, they transitioned to a network provisioning role at Birch Communications, Inc, where they performed circuit provisioning and provided customer service.

Jermaine also gained experience as a Mental Health Technician at Macon Behavioral Health System, providing support to patients. In 2011, they worked as a Technical Support specialist at Atlanta Technical College and as an Application Support Specialist at Elgia, Inc.

From 2011 to 2013, Jermaine served as a Remote Tech Support Expert at SupportSpace, Ltd. Jermaine then joined Leapfrog IT Services in 2013 and took on various roles, including IT Support Analyst, Support Center Tech Lead, and IT Service Desk Supervisor, demonstrating their expertise in IT support and customer service.

Most recently, Jermaine has been working at Leapfrog IT Services as a Technical Account Manager since November 2019. Jermaine excels in providing technical guidance and ensuring the success of customers. Overall, Jermaine Lamar's work experience highlights their versatility, strong work ethic, and commitment to customer service.

Jermaine Lamar attended Fort Valley State University from 2004 to 2008 and earned a Bachelor of Science degree in Computer Information Systems. In addition, they obtained various certifications including Information Security Awareness in the Workplace from The Center for Information Security Awareness & InfragardAwareness in June 2016, Support Center Team Lead certification from HDI in June 2016, Certified Associate Mac Integration 10.11 certification from Apple in April 2016, and CompTIA Network ce certification from CompTIA in January 2014.