Jared Muldrow

Jared Muldrow has a diverse work experience spanning multiple industries. Jared started their career as a Supplemental Instructor at Claflin University in 2011, providing academic support to students. Jared then worked as a student analyst intern in the IT Department at Santee Cooper, where they gained experience in troubleshooting, hardware replacement, and workstation arrangement.

In 2013, Jared returned to Claflin University as an IT Student Worker, Peer Mentor, Residential Assistant, and Summer Researcher. During their summer research role, they focused on exploring the functions of web crawler components.

Jared joined the University of Maryland Medical Center in 2015, initially as an Informatics Training and EHR Support Analyst, and later as a Senior Clinical Informatics and EHR Support. In these roles, they provided technical support and training for electronic health record systems.

In 2019, Jared transitioned to the role of Customer Relations Coordinator at Leap, where they were responsible for managing customer onboarding and adoption programs. Jared worked closely with Sales, Marketing, and Product departments to maintain customer momentum post-sale. Jared also developed strategies, metrics, and reporting mechanisms to measure team success and improve overall customer experience.

Most recently, in July 2021, Jared advanced to the role of Customer Success Manager at Leap. In this position, they continued to oversee customer onboarding and implement improvement initiatives. Additionally, they coached and grew talent within the team while collaborating with various departments to ensure customer satisfaction.

Overall, Jared Muldrow has demonstrated a strong technical background coupled with excellent customer relationship skills throughout their work experience.

Jared Muldrow obtained a Bachelor of Sciences in Management Informations Systems from Claflin University between the years 2010 and 2015. No further information regarding their field of study was provided.