Simon Kim

Simon Kim is a seasoned professional with extensive experience in customer success and technical support. Currently serving as the Federal Senior Customer Success Manager at Learn to Win since January 2023, Simon previously held roles at AvePoint from 2016 to January 2023, including Customer Success Manager, Service Engineer Team Lead, Service Engineer, Support Engineer, and Account Specialist for SMB and SLG Sales. In these positions, Simon demonstrated a strong ability to engage with customers, achieve significant sales quotas, and collaborate cross-functionally to enhance client deployment. Earlier experience in the United States Marines as a Tactical Data Systems Admin involved managing and maintaining complex communication systems, showcasing a solid foundation in technical operations and systems administration.