Denita Richardson has extensive work experience in customer success and sales roles. Their most recent position was as a Customer Success Director at Learning Explorer, where they started in May 2023. Prior to that, they worked as a Senior Customer Success Manager at Alongside from October 2022 to May 2023.
Before that, Denita held multiple roles at YouCanBook.me, including Head of EDU Partnerships from February 2022 to October 2022, Head of Customers from July 2021 to February 2022, and Senior Customer Success Manager from December 2020 to July 2021.
Denita also worked at ACT as a Senior Program Manager from May 2020 to December 2020.
Earlier in their career, Denita worked at ScootPad Corporation as a Director of Customer Success from January 2017 to May 2020, and as a Customer Success and Support Lead from October 2016 to December 2017.
Denita was a Business Development Director at MasteryConnect from November 2015 to September 2016, where they were responsible for building new business relationships and conducting professional development for educators.
Denita also worked as a Sales Director at the school collective from March 2015 to October 2015, and at ScootPad Corporation as a Sales Director from April 2014 to February 2015, and as a District & School Implementation specialist from November 2013 to March 2014.
Their earlier experience includes working as a Territory Manager at Edmentum (formerly known as Archipelago Learning) from November 2012 to November 2013, and as an Outside Sales Consultant at Archipelago Learning (formerly known as Study Island) from January 2008 to October 2012.
Denita Richardson earned their Bachelor's Degree in Psychology from Rutgers University - Newark, completing their studies from 1996 to 2001. In addition to their formal education, they have obtained several certifications from LinkedIn, including "Becoming an Impactful and Influential Leader," "Building Customer Loyalty," "Enhancing Resilience," "Three Steps to Mental Well Being at Work," "Leverage the Power of Curiosity at Work to Adapt and Grow with Francesca Gino," "Marketing Foundations: The Marketing Funnel," "Marketing to Diverse Audiences," "How to Change: Getting to Where You Want to Be (Book Bite)," "Making More Impact as a Middle Manager," "Sales Fundamentals," "Building and Engaging with Your Online Following for Creators," "Creating Your Sales Process," "Delivering a Great Virtual Sales Pitch," "Key Mental Shifts for Servant Leadership," "Storytelling with Data," "The Power of Introverts," "Communicating with Diplomacy and Tact," "Learn to Control Your Attention," and "The Power of Lists to Get Stuff Done." Denita also obtained the Product-Led Growth Fundamentals Certification from ProductLed.
May, 2023 - present