Learning Without Tears
Joseph Aronez is an experienced professional with a robust background in customer care operations and user experience design. Currently serving as a Customer Care Operations Manager and Salesforce Administrator at Learning Without Tears since July 2015, Joseph oversees Salesforce and Talkdesk enhancements and manages user profiles. Previously, Joseph held roles including Customer Care Specialist and Customer Care Coordinator, significantly contributing to process improvement and customer satisfaction. As Co-Founder and UX Designer at The Coaching Market, Joseph develops an e-learning platform for fitness trainers. Educational credentials include a Bachelor of Science in Psychology from Towson University and participation in a User Experience Career Track through Springboard.
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Learning Without Tears
Learning Without Tears offers a unique approach to teaching and learning, from crucial readiness skills in Pre-K to foundational writing and keyboarding skills in elementary school. Keyboarding Without Tears is a web-based K-5 curriculum that teaches typing, computer readiness, digital citizenship, and online test prep.