Monique Manuel is an experienced Implementation Specialist currently employed at LearningMate since October 2023, where responsibilities include the accurate setup of presentations across various learning environments and managing processes for successful course presentation. Previously, Monique served as an Implementation Specialist at 2U from July 2018 to September 2023, and held the position of Student Success Advisor 2, focusing on customer queries and meeting defined KPIs. Monique's earlier roles include Customer Service Host at Digital Outsource Services, RE-ID Consultant, and Client Onboarding Consultant at Investec Bank, as well as Banking Consultant at Investec Bank and Terminations Officer at Standard Bank Group. Monique holds a Bachelor’s Degree in Human Resources Management from the University of South Africa/Universiteit van Suid-Afrika and completed an online short course in Human Resources Management at the University of Cape Town.
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