Dana Booker, JD

Team Lead, Strategic Customer Success at LearnUpon

Dana Booker, JD, has a diverse work experience spanning multiple industries. Most recently, they worked at LearnUpon as a Senior Strategic Customer Success Manager, where they played a critical role in assisting the company's largest clients and strategic partner, Degreed, in achieving mutual success. Prior to that, Dana worked at Genesys as a Renewal Manager and Customer Success Manager. Dana also had experience as a Customer Success Manager at vFlyer, a Consolidated Response Scoring Professional at ETS, and a Live Chat Moderator/Customer Support Representative at Uber / Zero Chaos. Additionally, Dana worked as a Writer at Rust Consulting, a Zirtual Assistant at Zirtual, an Editor at Webskillz, and a Client Relations Manager at The McShane Firm, LLC. With their extensive background in customer success and client relations, Dana brings a wealth of knowledge and expertise to any organization they join.

Dana Booker, JD obtained a Bachelor of Arts degree in English from Temple University from 2000 to 2004. Dana then went on to pursue a Juris Doctor (J.D.) degree in Law from the University of Pennsylvania from 2005 to 2009. Additionally, they completed their Doctor of Law (JD) from the University of Pennsylvania Carey Law School in 2009. In terms of certifications, Dana has obtained various certifications from LinkedIn, including "Becoming an Impactful and Influential Leader," "How to Master Your Executive Presence," "Leading When You're Not in Charge," and several others.

Links

Previous companies

Rust Consulting logo
Genesys logo
Zirtual logo

Timeline

  • Team Lead, Strategic Customer Success

    August 1, 2023 - present

  • Senior Strategic Customer Success Manager

    July, 2022

  • Strategic Customer Success Manager

    April, 2021