Jack Rawlings

Jack Rawlings has a diverse work experience that spans various roles and industries. Jack most recently worked at LearnUpon as a Senior Information Security Officer, starting in July 2022. Prior to this, they held a similar role as an Information Security Officer at the same company from October 2020 to June 2022.

Before joining LearnUpon, Jack worked at EssentialSkillz starting in 2018. Jack initially served as a Product Implementation Manager, where they managed client accounts for their Learning Management System and provided support to ensure client satisfaction. Jack took on additional responsibilities as a Data Security Officer, where they worked on GDPR and data security-related tasks, including completing questionnaires, managing policies, and advising colleagues. Jack also played a leading role in designing and implementing an ISO 27001 compliant information security management system.

Earlier in their career, Jack worked at Accenture as a Back-Up Workleader in Customer Care and as a Customer Service Representative. In these roles, they handled customer inquiries and worked towards meeting personal and team metrics. Jack also coached team members and identified areas for process improvement.

Jack also gained experience at Mylan as a Research and Development Administration Coordinator, where they implemented an office-wide documentation system. Additionally, they had an internship as a Legal Assistant at James J. Kelly and Son Solicitors, where they assisted with priority cases and responded to queries.

Prior to their professional roles, Jack worked at Galway International Arts Festival as a Press Office/Main Office Assistant. Jack promoted the festival on social media and assisted with promotional materials for the press.

Overall, Jack Rawlings has a strong background in information security, customer service, project implementation, and administrative tasks.

Jack Rawlings earned their Bachelor of Arts (BA) degree in English Language and Literature from Maynooth University, from 2009 to 2012. Jack then pursued further education and obtained a Master of Legal Science degree in Legal Studies, General from Maynooth University between 2012 and 2013. In addition to their formal education, they also completed a certification in Introduction to Lean Six Sigma Quality from IT Sligo in December 2019.