Kishwer Farhad

Senior Technical Support Representative at LearnUpon

Kishwer Farhad has a diverse work experience spanning various industries and roles. Their most recent position was with LearnUpon as a Technical Support Representative, which they started in 2020. Prior to that, Kishwer worked at Aventri as a Software Support Specialist from 2019 to 2020, where they were responsible for troubleshooting software issues, training clients, and coordinating with development teams.

From 2017 to 2019, Kishwer worked at Planet Tel as a Provisioning Support, managing provisioning requests and leading migration projects. They also have experience as an iTrack mentor at The Smith Family in 2018.

In terms of education and volunteering experience, Kishwer served as a Casual Tutor and a Mentee in the Lucy Mentoring Program at UTS: University of Technology Sydney in 2016. They also attended various workshops and volunteered at UTS International Office, UTS Career Fair, and UTS: Women in Engineering and IT. Overall, Kishwer has demonstrated a range of technical, support, and mentoring skills throughout their work history.

Kishwer Farhad completed their Bachelor's Degree in Telecommunications Engineering from North South University from 2010 to 2014. They then went on to pursue a Master's Degree in Masters of Engineering (Telecommunications) and Masters of Engineering Management from the University of Technology Sydney from 2015 to 2016. Additionally, they obtained several certifications, including a Certificate of Completion as a mentee in the Lucy mentoring program from UTS: Women in Engineering and IT in October 2016, a Certificate of Achievement in Empathy skills from UTS: BUiLD in September 2016, and a Certificate of Appreciation from The Color Run in February 2016.

Links

Previous companies

University of Technology Sydney logo

Timeline

  • Senior Technical Support Representative

    March 1, 2024 - present

  • Technical Support Representative

    June, 2020