Eylem Leyla Koycu has substantial experience in customer service and operations management, currently serving as Afdelingsleder - kundeservice, Teamleder kredit-kundeservice, and Driftsansvarlig at Facit Bank since November 2019. In addition, Eylem has been with LEASY A/S since August 2007, holding roles such as Driftsansvarlig and Debitor medarbejder for Holland og Danmark. Previous experience includes a position as Call Agent at 2Contact and various roles as all round medewerker at C&A and The Portrait Place. Eylem has pursued relevant education at UCL Erhvervsakademi og Professionshøjskole and Nova College Haarlem, obtaining degrees in practical leadership and business management.
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