Anne K.

Anne K. has extensive experience in leadership roles across various organizations, currently serving as Team Lead for Employer Obligations at LeavePlus since October 2024, where responsibilities include coaching, mentoring, and managing employer-facing campaigns. Prior experience includes serving as Manager of the National Call Centre at Mazda Australia Pty Ltd, where strategic initiatives were developed and third-party performance was monitored. As Contact Center Manager at TTEC, Anne K. focused on operational efficiency and agent coaching. In the role of Head of Customer Support & Operations at Lexer, Anne K. implemented strategies and managed incident processes. Previous positions at MYOB involved leading teams in tax support and credit control, ensuring effective debt recovery and client satisfaction. Anne K. holds a Bachelor of Commerce in Accounting and Business/Management from Monash University.