Melissa Shouse Csp

Melissa Shouse, CSP, serves as the Business Solutions Manager at Ledgent, focusing on supporting businesses and job-seekers in the Raleigh-Durham-Chapel Hill area. Previously, Melissa held the position of Practice Director at Robert Half, where notable achievements included surpassing performance metrics and enhancing team dynamics. As Branch Manager at Hire Dynamics, Melissa successfully managed branch finances, consistently exceeding financial targets. In prior roles, including General Manager at MyEyeDr., District Manager at Atlantic Wireless Communications, and Store Manager at Radioshack Sprint Kiosk, Melissa demonstrated expertise in operations management, customer service, and staff development, leading to sustained sales growth and high performance in various metrics. Melissa's early career included significant accomplishments at Sprint, where effective training and relationship-building led to recognition for outstanding customer service and audit compliance. Melissa's educational background includes studies in General Studies at New River Community College and Radford High School.