Lisa B. is an experienced professional specializing in customer service and sales support, currently serving as a Customer Service Specialist at LEDVANCE since May 2021 and a Sales Support Analyst at Chainwave since July 2022. With a career spanning over two decades, Lisa has held various roles including Associate Customer Solutions at SLS Energy Solutions, where the focus was on enhancing the customer experience for National Accounts. Previous positions include Customer Support Specialist at OSRAM and Quality Auditor at UnitedHealthcare, where Lisa provided coaching and feedback to improve service delivery. Lisa's career also includes experience in retail and technical writing, underpinned by education in Liberal Arts and Business from IUPUI Indianapolis.
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