Leena AI
Ryan Snyder currently serves as the SVP of Global Customer Success at Leena AI, where leadership focuses on enhancing customer experiences and promoting product growth through collaboration and innovation. Prior experience includes roles as Global Head of Customer Success at Ushur and Global Head of Customer Experience at Cyberhaven, where Ryan built world-class customer success and support functions in the cybersecurity sector. Notable achievements also include tenure at SightCall, where the end-to-end post-sales customer journey was optimized, and at Alation, where a high churn rate was dramatically reduced. Early in Ryan's career, significant contributions to customer success and service organizations were made at GoodData, Symantec, Clearwell Systems, and Verint Inc. Ryan holds a degree in Agricultural Economics and Business from the University of California, Davis.
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