Carlotta Rossi

Senior Sales Manager at Lefay Resorts & Residences

Carlotta Rossi is a seasoned professional in the hospitality industry, currently serving as Senior Sales Manager at Lefay Resorts & Residences since March 2016. Responsibilities include overseeing CIS, East Europe, groups, and events for the prestigious Lefay Resort & SPA Lago di Garda and Lefay Resort & SPA Dolomiti. Expertise encompasses analyzing tour operator performance, planning familiarization trips, and managing the commercial aspects of group events. Proficient in Revenue Management, Carlotta applies advanced software tools and analytical skills to enhance sales strategies and evaluate distribution channels. Prior experience includes roles as Sales Executive and Sales Assistant at Armani Hotel Milano, alongside a solid educational background with a certificate in Hotel Revenue Management from Cornell University and a Master's degree in Marketing and Communication from IULM University.

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Lefay Resorts & Residences

Lefay Resorts & Residences Group is the reference Italian brand in the international market of luxury wellness hospitality, specialised in the development and management of luxury Eco-Resorts and Serviced Branded Residences. Lefay Resort & SPA Lago di Garda and Lefay Resort & SPA Dolomiti are the ideal scenario where to experience the Group strong commitment to environmental sustainability and global wellness approach. Wide spaces, the architectural harmony, the Mediterranean diet, the Lefay SPA Method wellness philosophy and the respect and exaltation of People’s best character are all expressions of Lefay Global Wellbeing. People are the key to success: Staff Members are part of a Team that is driven and motivated to achieve excellence while increasing their professional preparation. Fulfilling their personal and professional growth goals is a priority, as well as the satisfaction of the Resorts’ Guests. This vision made the Group achieve “Top Employers Italia 2022”, one of the most prestigious certification for human resources management. In the years to come, the Group's development includes the opening of a third owned Resort in Tuscany and the international debut with the first property abroad under management contract.