Marcel Leverette is an experienced Technical Support Specialist at LGIM America, with a focus on diagnosing and resolving complex technical issues while providing exceptional customer service. Previous roles include Technical Support Analyst and Technical Support Intern at Empire Cooler Service Inc, where Marcel handled technical challenges and delivered ice products. Additional experience spans various customer service and operational roles, including Service Assistant and Service Porter at Mercedes-Benz USA, where responsibilities included cleaning vehicles, negotiating contracts, and managing loaner cars. Academic qualifications include a Bachelor of Applied Science in Information Technology from the University of Phoenix and an Associate's degree in Information Technology from Eastern Gateway Community College, along with other educational pursuits in hospitality and investment management.
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