Jacqueline Williams

Jacqueline Williams currently serves as the Implementation Lead at Legal Karma, a company focused on automating complex contract operations. Prior to this role, Jacqueline was the Probate Success Team Manager at Trust & Will, promoting innovative approaches in estate planning and probate. Previous experiences include positions as Member Experience Team Lead and Senior Member Experience Specialist at EZ-Probate, Inc., and as Customer Success Manager at DealerPolicy. Jacqueline's early career includes roles in customer service, including a Customer Service Supervisor position at WageWorks, where mentoring and service excellence were emphasized. Jacqueline began their professional journey in the hospitality industry, working as a waitress at various establishments. Jacqueline attended Purdue University from 2006 to 2007.