César B. is a Prosci® Certified customer success and finance professional with extensive experience in leading transformational projects and managing change across global organizations. Currently serving as a Senior Manager of Customer Success Operations at Legion Technologies, César effectively drives growth and engagement through strategic solutions in Fintech, AI, and digitalization. Previously, César enhanced client adoption rates by 25% as a Customer Success Manager at FintechOS and boosted customer satisfaction scores by 18% during their tenure at Microsoft. César holds a Bachelor's degree in Management in the AI Era from Universitatea Artifex Bucuresti.
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