Lehigh Valley Health Network
Dr. Green is the Cain Brothers and Company Professor Emerita of Healthcare Management at Columbia Business School. She worked at Bell Laboratories and AT&T before joining the faculty of Columbia. She was instrumental in the development of the Healthcare and Pharmaceutical Management Program at the Business School, serving as its Faculty Director. She held several other administrative positions including Senior Vice Dean.
Dr. Green’s research, which has focused on the development and application of queueing and other mathematical models to improve service systems, has resulted in dozens of publications in premier technical journals such as Operations Research and Management Science as well as prominent health care journals such as Health Affairs, Health Services Research, Inquiry, and Academic Emergency Medicine. Her work over the past 30 years has focused on providing policy insights and operational methodologies to increase the efficiency and effectiveness of health care delivery systems. Specific projects have included reducing delays for emergency care, providing timely access to primary care, development of new nurse staffing methodologies, and evaluating physician and hospital bed capacity needs.
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Lehigh Valley Health Network
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The Department of Emergency Medicine is focused on providing diverse educational experience for our emergency medicine residents leading to board certification. Each resident will have ample opportunity to develop clinical skills through formal education and direct patient care with an emergency medicine team that cares for more than 140,000 patients each year.