Florian Kossi Koudjonou

Florian Kossi Koudjonou is an experienced customer service professional with a strong background in technical analysis and support. Currently serving as the Customer Service Team Lead at Leica Biosystems since May 2016, Koudjonou has previously held roles such as Senior Customer Service Specialist for Canada and Senior Customer Service Representative. Prior experience includes working as a Senior Technical Analyst at CDK Global and as a Clients Technical Analyst at ADP, where technical support was provided to businesses in both English and French. Koudjonou's career began as a Claims Reimbursement Processor at John Deere. Educational qualifications include a Bachelor of Business Administration from Western Illinois University and an Associate of Arts and Sciences degree from Black Hawk College, as well as a Bachelor of Business Administration from Université de Lomé in Togo.