Paulina Sofia Ramos Medina

Paulina Sofia Ramos Medina is a skilled CX Analyst at Lemon since March 2024, focusing on assisting users in navigating the Web 3 landscape while enhancing customer support through various channels. As a Community Manager for Esencia Intimates, Paulina has successfully grown the community and content output, achieving significant engagement metrics. Previous experience includes a role as a phone support agent at Nación Seguros S.A. and community management at Caleoliit, where foundational skills in social media and digital communication were developed. Other roles include customer service at La Golosineria and fundraising for Amnistía Internacional Argentina. Paulina is currently pursuing a degree in Communication at the University of Buenos Aires, expected to be completed in November 2025.