Virendra Kaushik

Virendra Kaushik is an experienced Engineering Manager in Technical Support at Lendingkart, focusing on setting customer expectations, designing workflow automations, and implementing self-service solutions. Previously, Virendra served as Technical Support Manager at Khatabook, where responsibilities included improving support processes and overseeing team performance. As Team Lead Product Support at Sprinklr, Virendra executed investigations into customer application behavior and coordinated with QA and Development teams. A background as Senior Technical Support Engineer at UNICEL Technologies Pvt. Ltd involved managing teams and providing L3 support, while initial experience as Senior Software Engineer at SQL STAR International included designing optimized code. Virendra holds an MCA in Computer Programming from the Institute of Professional Education and Research, Bhopal.