Anthony Teoh is currently the Director of Managed Services Control Tower at Lenovo, bringing over 25 years of experience in technical support and management within global companies such as Lenovo, Dell, and Samsung. Throughout their career, they have led various command centers, managed service partners, and overseen significant operational budgets. Anthony has a strong background in enhancing service delivery and improving customer experience across multiple regions, including Asia Pacific, EMEA, and North America. Prior roles include Technical Support Team Lead at Dell and Customer Satisfaction Manager at Samsung, where they contributed to shaping effective technical support divisions and programs.
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