Mauro Chunzho

Mauro Chunzho is an experienced IT Support Technician currently employed at Lenox Advisors since October 2018, providing support to over 500 users across the United States. Previously, Mauro worked as an IT Support Technician for notable companies including Google and Spotify, where responsibilities involved delivering customer-focused support to 2000+ employees, managing onboarding and offboarding processes, and resolving various technical issues through effective troubleshooting. Mauro's earlier experience includes a role in retail customer service at Master Organization Inc., where skills in IT support and public speaking were applied to enhance customer satisfaction. Mauro holds a Bachelor's degree in Computer Science from John Jay College and has completed relevant programs in Information Technology and Computer Information Systems.