Felipe Masana

Felipe Masana is a seasoned Business Process Management Consultant at Leonardo - a UST company since November 2021, specializing in delivering BPM services and identifying value-adding opportunities through technology and Business Design capabilities. With a robust academic background that includes a Master of Philosophy in Business Process Management and a Master's Degree in Business Process Management from Queensland University of Technology, Felipe has also contributed to academia as a Sessional Academic, teaching BPM-related subjects. Previous roles include Process Auditor at DISERVA LTDA., Business Process Architect at Queensland University of Technology, and Management Control Engineer at Empresa Periodística El Norte S.A. EMELNOR, showcasing a diverse skill set in process auditing, management control, and reporting. Felipe has received recognition for project contributions, including a published paper at the BPM Conference 2020 and has a strong foundation in both practical and theoretical aspects of business process management.