Leora Healthcare
Anna Lira has over a decade of experience in quality and risk management within the healthcare sector, currently serving as the Quality and Risk Manager and previously as Service Manager at Afea Care Services since October 2011. Anna's responsibilities encompass directing service delivery teams, overseeing the Quality Management System in accordance with ISO 9001:2015 standards, conducting internal audits, managing compliance with aged care and disability services regulations, and addressing high-risk complaints. Prior roles include Executive Assistant to the CEO and CFO, Quality Manager, and various operational positions, all enhancing expertise in stakeholder communication and organizational operations. Anna holds a Bachelor's degree in Professional Accounting from Holmes Institute, a Bachelor's in Management Accounting from Saint Vincents College, and a Diploma in Accounting from Kent Institute Australia.
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Leora Healthcare
Leora Healthcare is a trusted provider of disability, aged care and mental health services. As a value-driven workplace that focuses on client-centricity, inclusivity and innovation, our amazing work culture has been recognised many times over. We’ve been included in the AFR Best Places to Work List (Health) for four consecutive years from 2021-2024 and were named the 2023 Employer of Choice at the Australian HR Awards. DISABILITY & AGED CARE Founded in 2008 (as Afea Care Services), Leora is a registered service provider of the NDIS, My Aged Care Home Care Packages and icare. Through our expansive network of support workers, Care Managers and Registered Nurses, we provide exceptional care to thousands of families every week. Our diverse team speaks over 50 languages, which mirrors the culturally rich communities we serve. For NDIS participants, we provide in-home and community support as well as safe housing in our Supported Independent Living (SIL) homes. We have forged partnerships with specialist disability accommodation (SDA) providers to combine fully accessible housing with reliable 24/7 onsite shared support. MENTAL HEALTH Our mental health division offers the modern alternative to outdated Employee Assistance Programs through an innovative wellbeing platform and mobile app. Leora enables businesses to provide their employees with a full suite of mental health resources and tools. Employees can browse a network of qualified therapists and conveniently book an appointment. They can receive instant support via live chat with a counsellor. Other benefits include access to a 24/7 AI chatbot trained in Cognitive Behaviour Therapy and an impressive library of self-care and personal development resources. Human-led. Digitally-powered. Clinically-backed. By breaking down barriers to accessibility, stigma and privacy concerns, Leora is revolutionising workplaces and redefining mental healthcare.