Louise Saidnawey worked as a Solutions Architect at Leostream Corporation starting in February 2020. In this role, they assisted sites in migrating to remote work and learning environments using Leostream software. Louise provided guidance on connection protocols, network access, and desktop environments. Louise interacted with the Support, Development, and Sales teams to ensure customer success.
Before that, Louise worked for Randstad, for Takeda Pharmaceuticals, where they had two roles. From November 2016 to January 2020, they worked as a Learning Management System Support Business Analyst. Their responsibilities included assessing and documenting user requirements, developing migration plans and scripts, overseeing test execution, and working with the validation team to ensure acceptable results. From October 2015 to November 2016, they worked as a Regional IT Business Partner, evaluating video streaming solutions and implementing the Mediasite solution on a Windows 2012 environment.
Prior to Randstad, Louise worked at Leostream Corporation as a Post-Sales Customer Support Manager from July 2008 to October 2015. In this role, they managed corporate post-sales activity for existing clients and trial prospects in virtual and physical desktop environments. Louise also managed the IT infrastructure for the corporate environment, provided support for corporate infrastructure, conducted acceptance testing of new features, and attended meetings to determine priorities and direction of the product.
Louise also has previous work experience as a VP Customer Support at Blueisle Software from February 2003 to June 2010, a Director at Parametric Technology from 1995 to 2001, a Systems Engineer and Associate Vice President at Computer Associates from 1983 to 1995, and various roles at Computer Associates International, Inc from 1982 to 1995.
Louise Saidnawey's education history includes studying at the Virginia Tech - Pamplin College of Business, where they pursued a Bachelor of Science (B.S) degree with a concentration in Marketing. The specific duration of their studies at this institution is not provided. Additionally, Louise also attended Northeastern University, focusing on Business; however, information about their degree program or the duration of their studies at Northeastern University is not given.
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