Monika Szymczyk-Holdway

Monika Szymczyk-Holdway is an accomplished marketing professional with extensive experience in customer relationship management (CRM) and retention strategies within the gaming industry. Currently serving as Retention Manager for the MGA Market at LeoVegas Group since November 2023, Monika previously held the position of Senior CRM Manager at Entain, where responsibilities included strategy planning and campaign performance analysis. During tenure at Kindred Group plc from 2015 to 2023, Monika advanced through various roles, culminating in CRM Manager, focusing on customer retention and compliance. Early career experiences include roles as Marketing Manager and Business Owner at Grand - Function Suite & Restaurant, and Player Experience Representative at 32Red, coupled with freelance work as an interpreter and translator. Monika holds a Bachelor of Science in Marketing from Aberystwyth University.