Simon Coventry

Simon Coventry is an accomplished professional with extensive experience in retention strategy and operations, currently serving as Head of Retention Projects at LeoVegas Group since May 2016. In this role, Simon leads various projects focused on retention initiatives and manages a project-based team aimed at improving quality and interdepartmental processes. Previous positions at LeoVegas include Head of Retention Operations, Operations Manager, and CRM Project Manager, where responsibilities spanned team leadership, strategic development, compliance auditing, and performance analysis. Simon’s career also includes roles at Overland Health, 3M, hibu, and Panasonic UK, accumulating a diverse skill set in customer support, digital marketing, project management, and performance optimization.