Customer Support and Operations
About
The Customer Support and Operations team at LeoVegas is dedicated to ensuring an exceptional gaming experience for users by providing timely assistance and resolving inquiries related to online games and services. This team manages day-to-day customer interactions, supports operational efficiency through analytics and project management, and develops retention strategies to enhance player loyalty across various markets. Their collaborative efforts ensure that both technical and customer support remain top-notch, contributing to LeoVegas's reputation as a leader in the mobile gaming industry.
Team members
Ben Proctor
Customer Support Agent
Bruna Ambrozio
Customer Support Team Leader
Chris Cassar
Senior Team Manager - Business...
Claire Peters
Customer Support Agent
Gamila El Gomati
Team Leader Customer Support
Gianluca Longhi
Retention Operations Coordinat...
Myush Kerai
Head Of Customer Support
Ryan Martinelli
CS Systems & 2nd Line Manager
Sophia Drescher
Commercial Operations Manager
Toyah Galea
Retention Site Project Manager
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