LERMA/
Tiffany Wood is an experienced IT professional currently serving as an IT Manager at LERMA/, a position held since September 2022. Previous roles include Sr. Support Analyst at Sammons Industrial, Desktop Support Specialist at GAINSCO and Ansira, and various service desk positions with responsibilities involving technical support in Microsoft Active Directory environments, user account provisioning, and troubleshooting for both Windows and Mac OS systems. Additional experience encompasses leadership roles as a Desktop Services Team Lead and Service Desk Team Lead at Serco, providing technical guidance and support for large-scale user environments. Tiffany has a strong technical background, evidenced by experience with ticketing systems, VOIP phone configuration, and end user support across various industries, supported by relevant education from Dallas College and TESST College of Technology.
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LERMA/
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LERMA/ is an independent full-service agency with multicultural roots. We’re defined by our people — their histories, lived experiences, and perspectives — so, we’re ever-changing. And that will never change.