Vanessa Biron Bancharel

Vanessa Biron Bancharel has over 15 years of experience in customer relations and supply chain management, currently serving as Leader de la Relation Client and Leader Supply Flux Sortants at Leroy Merlin since March 2009. Responsibilities include overseeing the logistics of the store, managing customer services, and developing delivery solutions to ensure high customer satisfaction. Previously, Vanessa has held various roles in customer service and operations, including Chef de secteur commerce and Responsable service clients at Societe europeenne de promotion touristique. Vanessa holds a degree in Commercialisation of Tourism Products from Institut cap vers Nantes and has completed two other educational qualifications related to commerce and tourism.