Helen Ahrens is a seasoned leader in customer success, currently serving as the Senior Manager of Customer Success at Skio since July 2024, where the focus is on driving revenue growth for Shopify subscription enterprise customers. With a strong commitment to diversity and inclusion, Helen holds advisory roles with Lesbians Who Tech & Allies and acts as a Global Ambassador for Women Techmakers. Previously, Helen made significant contributions at Shopify as the Chair of OUT at Shopify and as a Senior Merchant Success Manager, earning recognition for exceptional performance. Additional experience includes senior roles at Ada, Hootsuite, and Little City Studio, where Helen led initiatives in customer success and startup development. Helen's academic background includes multiple degrees from prestigious institutions, emphasizing leadership and strategic management.