Artie Mahal

Mr. Mahal is Business Process Management (BPM) consultant and trainer, developing and delivering BPM professional services privately to corporations and publicly through Boston University Corporate Education Center. Artie is the author of: How Work Gets Done, Business Process Management, Basics and Beyond and co-authored a Business Process Redesign Tools & Techniques Handbook. Mr. Mahal is also a Senior Consultant with BPTrends Associates.