Kamila C.

Kamila Cavalcante de Oliveira is an experienced professional with a diverse background in healthcare, customer service, and analytical roles. Currently serving as a Complaints Analyst at LetsGetChecked since May 2022, Kamila manages the entire lifecycle of complaints while conducting investigations focused on product and process improvement. Previous positions include Care Coordinator at Connected Health, where scheduling and client management were prioritized, and Healthcare Assistant roles at Applewood Homecare, demonstrating compassionate care and strong communication skills. Kamila's earlier work in customer service has honed excellent interpersonal skills, complemented by a solid foundation in Chemical Engineering and a Master's degree in Business Administration and Management from the National College of Ireland.