Devin Baler is a seasoned IT professional with extensive experience in technical support and operations. Currently serving as a Senior IT Specialist at Level 10 Construction since December 2022, Devin has effectively managed high-priority IT outages and provided support across both Windows and macOS platforms. Previously, Devin worked as a Technical Support Analyst at Woodside Priory School, assisting 500 users and managing requests through a ticketing system. Additional roles include Service Desk Analyst at Genentech, where issue resolution across various computer systems was a key responsibility, and Sales Operations at Endicia, focusing on report analysis and process improvement. Early experience includes roles at Larry's Autoworks, Stanford University, and Footwear Etc., highlighting a diverse skill set in customer service, operations, and IT support. Devin holds an Associate of Arts degree in Business Administration from Foothill College.
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