Cristina da Costa

Vice President Of Operations And Customer Care at Levenger Company

Cristina Da Costa has a diverse work experience spanning over several years. Cristina is currently working as the Vice President of Operations at Levenger Company, where they have been since 2018. Prior to this, Cristina held the position of Senior Director, Customer Experience & Sales at the same company. Additionally, they worked as the Director of Customer Care from 2018 to 2021.

Before joining Levenger Company, Cristina worked as the Operations Manager at Protanos Bakery from 2017 to 2018. Cristina was responsible for managing customer service objectives, analyzing information and applications, and implementing system improvements.

Cristina also worked at Thales from 2012 to 2017, where they held multiple roles. As the Meghas/Military Program Account Manager, Cristina acted as a liaison in various customer communications areas. Cristina evaluated warranty claims and identified solutions to meet customer requirements. In their role as Senior Logistics & US Customs Lead, they were the primary contact for all US imports and provided instructions to brokers for import shipments.

Furthermore, Cristina has experience working as the Customer Service Manager - Import Specialist at E.H. Harms USA from 2008 to 2010. In this role, they led all office functions and provided customers with updates on exports and imports.

Cristina also worked at Velocity Express, where they served as the Operations Manager at Williams-Sonoma's location and supervised daily load out. Additionally, Cristina worked as a Customer Service Manager, overseeing call center operations and managing the human resource objectives.

Lastly, Cristina began their career at Staff Management Group LLC as a Senior Recruiter/Assistant Branch Manager from 1999 to 2006.

Overall, Cristina Da Costa has a diverse background in operations, customer service, logistics, and management roles throughout their career.

Cristina Da Costa completed their education from 2017 to 2020 at Palm Beach State College, where they earned an Associate of Arts and Sciences (A.A.S.) degree in Business.

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Timeline

  • Vice President Of Operations And Customer Care

    May, 2023 - present

  • Senior Director Customer Experience Sales

    April, 2021

  • Director Of Customer Care

    July, 2018