Michael Kwan is an experienced IT professional with a robust background in technical support and customer service across various organizations. Currently serving as an IT Support Specialist at Levitt-Safety Limited since April 2019, Michael previously held positions such as Desktop Support Technician at Microserve and Deskside Analyst at IBM Canada. Michael’s expertise includes managing and supporting a range of devices, including PCs and Macs, as well as various operating systems like Windows and macOS. Michael's career began as a Service Technician at Westworld Computers and includes roles involving installation, configuration, and troubleshooting in academic and corporate environments. Michael holds a diploma in Computer Engineering Technology from the Northern Alberta Institute of Technology.
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